⭐️ Porch Profit Co. — Privacy Policy
Last Updated: December 2025
Porch Profit Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, online store, messaging, and service forms.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data.
⭐️ 1. Information We Collect
We collect personal information when you interact with Porch Profit Co., including:
Name
Phone number
Email address
Mailing, pickup, or delivery address
Item & Inventory Information
Photos, descriptions, and details of items you submit or sell
Condition notes, measurements, storage location
Box identifiers and source information
Purchase cost for PPC-owned items
Item status and sale history
Order & Transaction Information
Products purchased through our Square Online Store
Order numbers and transaction amounts
Payment details (processed securely by Square)
Payout information for consignors
Communication Data
SMS messages
Emails
Messages exchanged on Facebook, Instagram, or Marketplace
Customer service interactions
⭐️ 2. How We Use Your Information
We use your information to:
Business Operations
List, market, and sell items
Communicate about pricing, questions, sales, and pickup
Fulfill orders placed through our online store
Track inventory and maintain accurate records
Process consignor payouts
Maintain compliance with tax and legal requirements
Account & Customer Communication
Send order confirmations and pickup instructions
Provide updates on item status
Contact you about sales, offers, or item issues
⭐️ 3. SMS Communications & Consent (A2P Required Language)
By providing your phone number, you agree to receive SMS messages from Porch Profit Co. related to:
Item updates
Order confirmations
Pickup or delivery coordination
Customer support
Promotional messages (only if you opted in)
Message frequency varies.
Message and data rates may apply.
To opt out of SMS messages, reply STOP at any time.
Reply HELP for assistance.
We do not sell or share your phone number with third parties for marketing.
We only share your number with essential service providers (CRM, shipping carriers) as needed to run our business.
⭐️ 4. Data Sharing with Trusted Third Parties
We share limited information with the following partners only as needed to operate Porch Profit Co.:
✔️ Square
For secure payment processing, online orders, and financial records.
✔️ GoHighLevel (CRM)
For communication, scheduling, item tracking, and automations.
✔️ Facebook / Instagram / Marketplace
When publishing or managing listings.
✔️ Shipping Carriers
To deliver items purchased through our store.
✔️ Legal Compliance
We may disclose information if required by law.
We do not sell or rent your information.
⭐️ 5. Data Security
We use reasonable technical and administrative safeguards to protect your data.
However, no online transmission is completely secure, and you provide information at your own risk.
⭐️ 6. Data Retention
We retain personal and transaction information for as long as needed to:
Operate our business
Maintain accurate accounting
Comply with tax and legal requirements
Typically, this is seven (7) years from the date of transaction or payout.
⭐️ 7. Your Rights
You may request to:
Review your personal data
Correct or update your information
Delete your information (unless required for legal records)
Opt out of promotional messages
Opt out of SMS at any time by replying STOP
To request changes, contact us:
📧 [email protected]
📞 260-273-4745
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
⭐️ 9. Contact Us
If you have questions about this Privacy Policy or our data practices, you can reach us at:
📧 [email protected]
📞 260-273-4745
📍 Bluffton, Indiana